![]() Make sure that the drive you are creating a clip from is playable.Then, follow these steps to seamlessly share the Clips: You can share your drive videos that are saved in the app online by first creating a Clip. In cases where the video was only saved to the dash cam, you can manually recover these videos by doing the following: If you need more help, please contact our support team.ĭrives are usually automatically transferred from Nexar Pro's SD card to the Nexar app via the WIFI connection between the app and dash cam. These will ensure that the Nexar app will automatically start recording your drives every single time, you may also check our quick guide at Stay Connected with Nexar for a seamless driving experience. No other Nexar dash cams are operating in the vehicle.Any WIFI interfering functionalities such as Carplay, Android Auto, VPN apps, antivirus apps, or other security apps are disabled.For Android: Battery optimization is disabled.Your phone's Bluetooth, WIFI, and Location settings are turned on. ![]() The Nexar app is running in the background.The Phone's battery optimization toggle is disabled in the Nexar app > More > Dash cam screen.The "Automatically start streaming" toggle is enabled in the Nexar app > More > Dash cam screen.To ensure that your Nexar app is set up to record drives automatically to your phone, make sure the following setup is correct: Close any unused apps while driving with Nexarīy following these steps, you can troubleshoot and potentially resolve any issues with the video quality on the app.Consider mounting your phone on or near the air conditioner's vent and keeping it plugged to the charger to minimize the chances of the phone overheating.Inspect the dash cam's lens for any signs of physical damage.Adjust the main unit's lens by moving it up or down to achieve a better angle.Ensure there are no obstructions on the lens and remove any protective film.If you are experiencing issues with video quality like distortions, lagging, pixelation, and other sorts of problems related to video quality, consider the following suggestions: If the issue persists, please contact our support team.Ī few things can cause problems with the video quality, which can range from the phone overheating, using security apps like VPNs or antivirus, or other apps with Nexar, to obstructions or physical damage on the camera's lens. Access the folder containing the videos on your SD card and transfer the desired videos to your computer's drive.Plug the SD card reader into a USB port on your computer.Insert the SD card into an SD card reader or adapter.You can still recover them from the dash cam's SD card by doing the following: If your recent drives were not saved to the app, don't worry. Consider setting up automatic streaming for a more seamless driving experience.Check that the power supply to the car's power port is not being cut off. ![]()
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